TERMS OF SERVICE
1. Services
On-Site Detailing provides mobile car detailing services as described on our website and marketing materials. Services may vary by package.
2. Appointments
All appointments must be scheduled in advance.
We require access to the vehicle at the scheduled time.
Please remove personal items before service begins.
3. Payment
Payment is due upon completion of service unless otherwise agreed.
We accept credit/debit cards, cash, and digital payments (Zelle, Venmo, etc.).
4. Cancellations & Rescheduling
Cancellations must be made at least 24 hours in advance.
Same-day cancellations or no-shows may incur a fee.
5. Liability
On-Site Detailing is not responsible for pre-existing damage, mechanical issues, or items left inside the vehicle.
We use professional products and techniques but cannot guarantee removal of all stains, odors, or defects.
6. Weather Policy
If severe weather prevents safe service, appointments will be rescheduled at no cost.
7. Changes to Terms
We reserve the right to update these Terms at any time.