Frequently Asked Questions

Our packages start at $99 for Level I (exterior wash + interior wipe, 1–2 hours), $299 for Level II (full interior/exterior restoration, 3–4 hours), and $399 for Level III (complete transformation, 4–6 hours). Prices may vary by vehicle size — SUVs and trucks are slightly more. Ceramic coating, paint correction, and PPF are quoted separately based on your vehicle's condition and size.

Level I (Refresh) is a thorough exterior hand wash and interior wipe-down — great for regular maintenance. Level II (Restoration) adds full interior deep clean, leather conditioning, engine bay, and a clay bar treatment. Level III (Transformation) is the works — everything in Level II plus paint decontamination, one-step polish, wheel restoration, and a paint sealant. It's like getting your car back to showroom condition.

Yes! We offer multi-vehicle discounts, fleet pricing for businesses, and gift cards. We also run seasonal promotions — follow us on Instagram @onsitedetailinginc to stay updated. Ask about our corporate partner program for recurring service discounts.

Level I takes 1–2 hours, Level II takes 3–4 hours, and Level III takes 4–6 hours. Ceramic coating requires 1–2 days for proper prep and curing. Paint correction varies by severity but typically takes 4–8 hours. We'll always give you an accurate time estimate when you book.

Absolutely. We're a fully self-contained mobile operation — we bring our own water, power, equipment, and supplies. We come to your home, office, dealership, or anywhere with a reasonable parking spot across the Greater Philadelphia area.

We serve the Greater Philadelphia region including the Main Line (Villanova, Bryn Mawr, Wayne, Ardmore), Montgomery County (Plymouth Meeting, Conshohocken, King of Prussia), Delaware County (Media, Swarthmore, Springfield), Chester County (West Chester, Exton), Bucks County (Doylestown, New Hope), Center City Philadelphia, and parts of New Jersey (Cherry Hill, Haddonfield, Moorestown) and Delaware (Wilmington, Greenville, Hockessin). See full service area map →

Nope. Many clients leave the keys and go about their day. We just need access to the vehicle and a place to park our van nearby. We'll text you photos when we're done so you can see the transformation before we leave.

No. Our mobile units carry their own water supply and generator. We're completely self-contained. We can detail your car in a parking lot, driveway, or garage — no hookups needed.

Yes! We have detail shops in Plymouth Meeting and Wayne, PA for services that benefit from a controlled environment — like ceramic coating, paint correction, and PPF installation. Learn more about our shops →

Ceramic coating is a liquid polymer that chemically bonds to your paint, creating an extremely hard, hydrophobic protective layer. It repels water, UV rays, chemical contaminants, bird droppings, and minor scratches. Our professional-grade coatings last up to 8 years with proper maintenance — far beyond any wax or sealant.

Yes, almost always. Ceramic coating locks in whatever condition your paint is in — if there are swirls, scratches, or oxidation, they'll be sealed under the coating permanently. We recommend at minimum a single-stage polish before application for the best possible finish.

Paint correction is a multi-step machine polishing process that removes defects from your clear coat — swirl marks, light scratches, oxidation, water spots, and haze. The result is a deep, mirror-like finish. It's the difference between your car looking clean and looking flawless. Deep scratches through the color coat require touch-up paint, which we assess honestly upfront.

PPF is a transparent, self-healing urethane film applied to high-impact areas — hood, front bumper, fenders, mirrors, rocker panels, and door edges. It physically absorbs rock chips, bug splatter, road debris, and minor abrasions while keeping your paint pristine underneath. It's especially popular for new cars, luxury vehicles, and anyone who drives on I-76 or the Turnpike regularly.

Absolutely — and we recommend it. PPF goes on first to protect high-impact zones, then ceramic coating is applied over the entire vehicle (including over the PPF) for hydrophobic protection, UV resistance, and that incredible gloss. It's the ultimate paint protection combo.

Four easy ways: 1) Book online 24/7 through our EZ Schedule portal (fastest), 2) Call us at (610) 241-5991 Mon–Sat 8am–6pm, 3) Text us at that same number, or 4) Fill out our contact form.

We ask for at least 24 hours notice for cancellations or rescheduling. Late cancellations (under 24 hours) may be subject to a fee. Life happens — just give us a heads up and we'll work with you.

We accept all major credit cards, debit cards, cash, Venmo, Zelle, and Apple Pay. Payment is due upon completion of service. For large jobs (ceramic coating, PPF), we may require a deposit to hold your spot.

Yes. We are fully insured and bonded. We've been in business since 2003 and treat every vehicle like it's our own. In the extremely rare event something happens, we handle it professionally and transparently.

Yes, we detail boats, RVs, motorcycles, and specialty vehicles. Pricing varies based on size and condition. Give us a call or text for a custom quote — we're happy to take a look.

Ceramic coating makes maintenance much easier — dirt and contaminants slide right off. Wash regularly with a pH-neutral car shampoo (avoid automatic car washes with brushes), dry with a microfiber towel, and schedule an annual decontamination and top-coat refresh. We offer maintenance packages to keep your coating performing at its best.

For most people, we recommend a Level I every 4–6 weeks for maintenance and a Level II or III every 6–12 months for a deeper clean. If you have ceramic coating, you can stretch maintenance washes further. Vehicles parked outside, driven daily, or exposed to harsh conditions benefit from more frequent care.

We strongly recommend avoiding brush-style automatic car washes — they introduce swirl marks and can damage ceramic coatings and PPF. Touchless automatic washes are acceptable in a pinch, but hand washing with proper products is always best. We're happy to recommend the right products for home maintenance.

Use a pH-neutral car shampoo (we like Adam's or Chemical Guys Citrus Wash), quality microfiber wash mitts and drying towels, and a spray detailer for quick touch-ups between washes. Avoid dish soap — it strips wax, sealant, and damages ceramic coatings. If you're unsure, ask us at your next appointment and we'll set you up.